Privacy Policy
Last updated: April 12, 2026
Information We Collect
We collect information you provide directly: name, email, phone number, shipping address, design files, and payment details. We also collect usage data via cookies, server logs, and analytics tools to improve our platform.
How We Use Your Information
We use your information to process orders, send design proofs via WhatsApp, provide customer support, send transactional emails, and improve our platform. We do not sell your personal data to third parties.
Data Sharing
We share your information only with service providers necessary to fulfil your order: courier partners (for shipping), payment gateways (Razorpay), cloud storage, and customer support tools. All partners are bound by confidentiality agreements.
Cookies
We use essential cookies for session management and analytics cookies (with your consent) to understand usage patterns. You can manage cookie preferences in your browser settings.
Data Retention
We retain your data for as long as your account is active and for a period of 3 years after to comply with tax and legal obligations. Design files are retained for 1 year to facilitate reorders.
Your Rights
Under applicable data protection laws, you have the right to access, correct, delete, or export your personal data. Contact us at privacy@prinzey.in to exercise any of these rights.
Contact
For privacy questions, contact our Data Protection Officer at privacy@prinzey.in or write to: Prinzey Pvt Ltd, [Address], India.